Return Policy

 

RETURN POLICY

If in case customer happen to receive a damaged or defective Plant, he/she can return it to us provided the following conditions
are met:

1.No claim regarding quality, quantity or description of the products supplied shall be accepted by us unless
the Customer notifies us with details of any deficiencies within 1 day of delivery/receipt of the products .

2.   The customer has to send an image of the plant by email to [email protected] for claiming that the plant is damaged or is not meeting the description.

3.   The plant should be returned in its actual condition received at the time of delivery.

4.   We do not accept returned items that were sent back by the customer directly without checking with us first.

5.   The returns will be made at your own cost.

6.   Returns will be processed within 2 working days upon receipt of your package.

7.    If replacement is to be done then the exchange will be shipped. If refund is to be done then the refund will be initiated for the product only and other charges like shipping are non-refundable.The refund will be processed in the original
payment account through which payment was done at the time of purchase.

RETURN ADDRESS

All the returns addressed to:

Dayaz Orchidarium

Tc-6/1909(2),SRA
109B,Elippodu

Vattiyoorkavu
p.o, Thiruvananthapuram 695013,Kerala

pan india shipping

We send it through your prefered logistics service.

Best QUALITY

Acclimatized plants

Best Offers

Combos for beginners

Secure Payments

Secure payments through Instamojo